Privacy Policy

IMPORTANT INFORMATION

IMPORTANT INFORMATION ABOUT THIS SOFTWARE: IMONITOR EAM IS A PRODUCT OF IMONITOR SOFTWARE INC., A CALIFORNIA BASED COMPANY. IMONITOR EAM IS NOT INTENDED TO BE USED, AND MAY NOT BE USED, TO SECRETLY OR SURREPTITIOUSLY OBTAIN DATA FROM A COMPUTER WITHOUT THE USER'S KNOWLEDGE OR CONSENT. DOWNLOADING IMONITOR EAM ON ANY COMPUTER WITHOUT THE KNOWLEDGE AND CONSENT OF THE OWNER IS STRICTLY PROHIBITED AND MAY BE A VIOLATION OF FEDERAL AND/OR STATE PRIVACY LAWS. TO DETER UNLAWFUL AND/OR UNAUTHORIZED USE OR MISUSE OF IMONITOR EAM SOFTWARE, AN ICON WILL APPEAR ON ANY COMPUTER ON WHICH THE SOFTWARE HAS BEEN DOWNLOADED AND A NOTIFICATION WILL APPEAR ON THE PHONE AT REGULAR INTERVALS NOTIFYING THE USER OF THE COMPUTER THAT DATA RELATING TO THE USER'S COMPUTER ACTIVITIES ARE BEING REMOTELY MONITORED, RECORDED AND ARCHIVED. IMONITOR SOFTWARE IS NOT RESPONSIBLE FOR ANY UNAUTHORIZED USE OR MISUSE OF COMPUTER MONITOR SOFTWARE. IF YOU BELIEVE THAT DATA HAS BEEN OBTAINED FROM YOUR COMPUTER WITHOUT PERMISSION THROUGH THE USE OF COMPUTER MONITOR SOFTWARE, PLEASE CONTACT YOUR LOCAL LAW ENFORCEMENT OFFICIALS PROMPTLY.

Please read the following carefully to understand our policies and practices regarding your information and how we will treat it. By using or accessing our Website, you agree to the collection, use and disclosure of information in accordance with this Privacy Policy. This Privacy Policy may change from time to time and your continued use of the Website is deemed to be acceptance of such changes, so please check the Privacy Policy periodically for updates.

The USE OF PERSONAL INFORMATION

iMonitor Software maintains strict policies to protect the personal privacy of all its users. iMonitor Software collects Personal Information in order to permit access to technical support or other benefits available to registered users. Personal Information is also used to disseminate information about company notices, special offers.

INFORAMTION YOU PROVIDE TO US

We collect and use personal information that you voluntarily provide to us on our Website including but not limited to your name, address, email address, telephone number or financial information, in the following circumstances:

• Accounts—when you register for an account or subscribe to use the products or our Website
• Support—when you request support, services or information about the products or our Website
• Contests and Promotions—when you participate in a contest, promotion or survey sponsored by us
• Correspondence—if you contact us we will collect the personal information contained within your correspondence (including e-mail addresses)
• Transactions and Orders—when you carry out transactions through our Website or purchase a license to a product including on a trial basis or any upgrades

If you choose not to provide the personal information we request, you can still visit most areas of the Website, but you may be unable to access certain options, offers and services that involve interaction.

INFORMATION WE MAY COLLECT

We may automatically collect statistical or aggregate non-personal information about your interaction with our Website.

Aggregate information is information that we collect about a group or category of products, services or customers that is not personally identifiable. This may include usage information about your computer, laptop, tablet, mobile phone or other electronic device and your activity using our Website. We may collect information including the Internet protocol (IP) addresses, browser type, internet service provider (ISP), pages that you access, referring/exit pages, operating system, resources that you access, date/time stamp and other interactions with our Website. This information can assist us in analyzing trends, providing statistical information and improving our Website.

If we link or associate any information gathered with personal information we treat the combined information as personal information. Otherwise we use and disclose information collected solely by passive means in aggregate form or in a non-personally identifiable form. We may collect, use and disclose non-personal information for any purpose. Where, according to local law, IP addresses and the like are considered personal information, then we treat it as such.

TECHNOLOGIES

Like the vast majority of website providers, we use various common Internet technologies, such as cookies and web beacons, to collect details about your interactions with our Website. We only collect aggregate information, such as, for example, traffic data, logs and other communication data, whether this is required for our own contractual purposes or otherwise.

• Cookies—Cookies are small files stored on the browser or the hard drive of your computer. Use of cookies help us to improve our Website and to deliver a better and more personalized service by enabling us to: estimate our audience size and usage patterns, store information about your preferences, allowing us to customize our Website according to your individual interests, speed up your searches and recognize you when you return to our Website. If you register with us or if you continue to use our Website, you agree to our use of cookies.
• Web Beacons—Web beacons also known as pixel tags are electronic images, contained on a website that permit us to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). Web beacons are not used to access your personal information on the Website and are only used to compile aggregated statistics concerning use of the Website.
• Web Analytics—We also collect some information (ourselves or using third party services) using web analytic tools to help us continuously improve our Website and the Products. We use third-party services that use tracking technologies to track non-personally identifiable information about interactions on our Website in the aggregate to capture usage and volume statistics. This information is used to monitor and analyze the use of our Website, to increase our services functionality and for the technical administration.
• Third Party Advertising Technologies—In addition to our use of technologies as described herein, we may use third party vendors such as Google to perform display advertising or remarketing services to display advertising on our Website or manage our advertising on other sites. These services can help us tailor advertising that we think may be of interest to you based on your use of our Website and to otherwise collect and use data about your use of our Website. Third-party vendors may use cookies and web beacons to collect non-personal information about your activities on our Website and other websites to provide you with targeted ads.

As always we respect your privacy and do not collect any personally identifiable information through the use of Google or any other third party services. Any information collected is used only for remarketing purposes and will not be used by third-party marketing vendors for any other purpose.

HOW WE USE THE INFORMATION

We use information that we collect about you or that you provide to us, including any personal information, in the following ways:

• To administer, operate, maintain and improve our services and Website
• To provide you with information, newsletters and products or services that you request from us
• To notify you about any changes or provide you with support
• To carry out our obligations, process and enforce our rights arising from any contracts entered into between you and us such as communications related to payments and changes to our terms, conditions and policies.
• To allow you to purchase and download products and participate in interactive features of our services, when you choose to do so.
• For billing and accounting purposes.
• For internal purposes such as performing research and analysis and to provide anonymous reporting internally or externally
• For marketing and promotional purposes so as to provide you with information about products or services we think you might like. You may opt-out of receiving these communications by following the steps described below.
• For any other purposes that we may disclose to you at the point at which we request your personal information and pursuant to your consent
• To prevent or take action against activities that is or may be in violation of the Product end-user license agreement, the Website Terms of Use or applicable law.

Once you have registered for the products we reserve the right to send you certain communications relating to the products, such as service announcements and administrative messages that are considered part of the product.

DISCLOSURE OF YOUR INFORMATION

We do not sell or rent your personal information to third parties. Except as described in this Privacy Policy we will not disclose your personal information that we collect from our Website to third parties without your consent. We may disclose personal information that you provide to us when necessary to the following third parties:

• To a member of our group—holding company and its subsidiaries and majority owned affiliates. This information helps us make your customer experience more seamless and efficient by allowing us to improve our marketing efforts to better target customer needs, streamline our processes and consolidate our backend business systems.
• Direct or indirect contractors and service providers we occasionally use to support our business as may be required for example, to fulfill orders, conduct billing/credit card processing provide you with services or perform statistical analysis. Those service providers will be permitted to obtain only the personal information they need to deliver the service in accordance with our policies under confidentiality agreements and not for their own purposes.
• Authorized partners, distributors and resellers to fulfill any terms under your licensing and service relationship with us and to provide you with local technical and customer support.
• In the event (whether perspective or actual) of a merger, acquisition, or any form of sale of some or all of iMonitor’s assets, in which case personal information held by us about you and our customers will be among the assets transferred to the (prospective) buyer.
• Comply with a law, court order, legal process or other legal obligation.
• Enforce or apply our terms of use or terms of license or sale and other agreements.
• Protect the rights, property, or safety of iMonitor, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We may disclose your non-private, aggregated or otherwise non-personal information that doesn’t identify you, to our partners or other third parties about how our customers, collectively, use our Website but we do not sell or share any information at the individual level.

PROTECTING YOUR INFORMATION

The Personal Information that you provide is classified. Your User Center account is protected in several ways: A password and unique customer ID control access to your account. Personal Information resides on a secure- server that only selected iMonitor Software personnel may access. Personal Information is encrypted to prevent unauthorized viewing. In order to ensure the effectiveness of these security measures we recommend that you do not divulge your password to anyone.

When you submit Personal Information to iMonitor Software through the Site, you agree that this information may be transferred across national borders and may be stored and processed in any of the countries or locations in which iMonitor Software, its affiliates and subsidiaries maintain offices.

iMonitor Software may collect information about the use of the Site, such as the types of services accessed and how many users visit the Site. This information is collected in aggregate form, without identifying any user individually. iMonitor Software may use this aggregate, non-identifying, statistical data for analysis, marketing, or similar promotional purposes.

YOU SHOULD REVIEW THIS PRIVACY POLICY CAREFULLY, BECAUSE IF YOU DO NOT AGREE WITH OUR PRACTICES, YOUR ULTIMATE CHOICE IS NOT TO USE THE WEBSITE. REMEMBER, BY USING ANY PART OF THE WEBSITE, YOU ACCEPT AND AGREE TO OUR PRIVACY PRACTICES. IF WE UPDATE THIS POLICY, YOUR CONTINUED USE OF THE WEBSITE (FOLLOWING THE POST OF THE REVISED PRIVACY POLICY) MEANS THAT YOU ACCEPT AND AGREE TO THE TERMS OF THE REVISED PRIVACY POLICY.